SHIPPING | CONTACT
WE'D LOVE TO HEAR FROM YOU
EMAIL: Please email general inquiries and questions to: firstname.lastname@example.org
PHONE: (587) 974-2364 (BEMI)
We respond to emails and phone calls Monday - Friday 9am-5pm MT
SHIPPING & RATES
Shipping is provided by Canada Post, UPS, Fedex or Purolator
WHERE DO YOU SHIP TO?
Currently, we offer shipping to North America, the United Kingdom, Sweden, Norway, New Zealand and Australia.
Once your order has been packed, you will receive a confirmation email accompanied with a tracking number for your selected shipping method.
Orders can be tracked at:
CANADA POST: www.canadapost.ca/trackweb
PLEASE NOTE: It is the purchaser’s responsibility to provide an accurate address and contact information. Any order that must be resent due to incorrect information will be at the cost of the purchaser.
HOW MUCH IS SHIPPING?
Rates will vary depending on the purchaser’s location and selected
shipping method. Carrier calculated rates allow clients to select
their desired carrier as well as the speed of their delivery.
Bemi Beauty Box has no control over the designated rates shown to customers at checkout. For any questions regarding rates and shipping please contact the shipping providers directly.
Canada Post: 1-866-607-6301
Fedex: 1 (800) 463-3339
PLEASE NOTE: We are not responsible for any additional customs charges or fees once your package has left out facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs fees and charges, please speak to your local customs office for more information.
WHEN WILL MY ORDER ARRIVE?
The shipping/transit time varies depending on where the order is being shipped to. Once your order is ready and shipped the estimated delivery will be viable through the tracking number provided in your confirmation email.
PLEASE NOTE: These are all approximate shipping times. We ship items during regular business days, and do not ship out on weekends or Statutory Holidays. It is our priority to get your nail mail ready and shipped to you as soon as possible. We want to thank you for your patience, and happy shopping!
CAN I PICK UP MY ORDER?/ DO YOU HAVE A STORE IN EDMONTON?
We currently love the idea of offering you convenience and affordability, so instead of a store front we decided to be a mobile store. As a nail technician we know that your time is limited so being a mobile nail art distributor is the best way to serve you. If you live in Edmonton, St. Albert or Sherwood Park, simply call us to book an appointment and we will come to you with all of our nail products.
Call (587) 974-2364 (BEMI)
Additionally we do offer a complementary pick-up option from our location in downtown Edmonton, Alberta. You can pick up your online order by selecting the "local pick up" option when checking out your cart and wait for an email confirming the order is ready for pick up.
Please bring your receipt and identification to validate your order when picking up.
Kumi Nail Beauty Bar is our brand Ambassador, local pick ups are available through their location:
10542-102 Avenue, Edmonton, Alberta T5J 3P3
For an in store experience, visit one of our authorized distributors throughout Canada:
Nove Salon & Esthetics Wholesale Ltd
Address: 1233 Quebec Ave, Saskatoon, SK S7K 1V3
Phone: (306) 975-3773
Nevaeh Day Spa Esthetics & Education
Address: #4, 5601-31st Lloydminster, AB T9V 2H3
Address: 104-2631 Enterprise Way, Kelowna, BC V1X 7Z3
Phone: (250) 860-0708
DAMAGED / MISSING MERCHANDISE
Please inspect all packages immediately upon deliver. If you believe that an item is damaged/missing, please notify us via email within 24 hours of receipt of the product.
If a product is damaged, please attach a photo of the product in question in you email for quality assurance.
If you order products that we do not have in stock, our warehouse team will notify you and refund you for that product immediately.
All order can be cancelled without penalty up until it has been packaged and sent. Once shipped an order cannot be cancelled or retrieved.
All purchases are final sale. For more details or questions feel free to contact us via email or phone.